Yes, depending on bookings, we are able to offer a same-day turnaround service. Priority services are charged additionally. 

+ 50% of total bill – Priority Service (Same day turnaround)

+ 50% of the total bill plus R350.00 Surcharge – Lightspeed service (4 hour turnaround)

No, we are a full-service, drop & go laundromat for walk-in customers, including online pickup & delivery orders.

No, to ensure the highest standards of laundry hygiene, we do not accept wet laundry for drying only. All laundry is washed and dried by us. 

Yes, we offer ironing, as well as steaming, services. Ironing and steaming are charged at R22.00 per item. Have your items returned folded or hanger. Hangers are charged additionally. 

Yes, book your pickup and delivery slot through the Laundry Collection – Delivered App or the Skoon Laundromats Website. Alternatively, give us a call or send us a WhatsApp message. We are always happy to hear from you. 

We can collect and deliver laundry from your hotel, Airbnb, home, office, yacht or cruise ship.

Yes, we are fully wheelchair friendly and accessible. Our curbside features a convenient ramp for easy access. Our entrance door is extra wide, and inside the store, you will find a minimalist layout, making moving around a breeze.

Yes, we provide specialised stain treatment at an additional charge. While we make every effort to effectively lift and remove stains from your laundry, we cannot guarantee complete removal. 

We offer the following expert stain treatments at R50.00 per stain

• Blood
• Food & Oil
• Grass & Mud
• Make-up
• Sunscreen
• Rust

We offer safe and convenient payment systems. Pay in-store with either cash or card. For all other online orders we wil send you secure Yoco online payment link.

Yes, we offer shoe and sneaker cleaning services through one of our trusted partners. Please note that this service may take up to 72 hours to ensure thorough cleaning and care. 

When using the app or website, you will be prompted to enter your laundry weight. If you are uncertain, feel free to choose the closest option available. Rest assured, we will re-weight your order upon arrival at the store. We prode ourselves on clear communication with our customers. If adjustments are needed, we will simply update the weight and reach out via WhatsApp or phone call to confirm before proceeding. 

Yes, we have very good relationships with hotels, apart hotels, Airbnb properties and lodges. Simply leave your laundry at reception, concierge or guest services and we will pickup and return from there.

A notification will be sent to you as soon as your laundry has been received, weighed and booked in at our store. Any other communication will be done traditionall over the phone or WhatsApp. You will receive another notification when your laundry has been completed. 

Ironing and air drying is unfortunately unavailable for express order to to time contstraints. We currently do not offer ironing or air drying on same-day turnaround items or “light speed” orders under 5 hours. For these services, we recommend selecting a standard turnaround time to ensure the highest quality care for your garments.